Privacy Policy

This Privacy Policy governs the collection and use of information from users of The Moment Gown website and related services. By visiting our website, you agree to the terms described below. This policy may be updated periodically, so we encourage you to review it from time to time.

Information We Collect
To provide and improve our services, we collect information you provide directly, such as your name, email address, shipping address, and payment details when you make a purchase, register for an account, or contact us. We also automatically collect certain technical information through cookies, clear GIFs (web beacons), and server logs. This includes your IP address, browser type, pages you view, and your interactions on the site. We may combine this data with the personal information you provide.

How We Use Your Information
We use your personal information to process your orders, respond to your inquiries, and provide the services and features of our website. With your consent, we may also use it to send you promotional communications about our products, services, and events. We use automatically collected information for internal purposes like website administration, analytics, and to personalize your experience.

Sharing of Information
We do not sell your personal information. We may share it with trusted third-party service providers who perform functions on our behalf, such as payment processing, order fulfillment, and data analytics, under strict confidentiality obligations. We may disclose information if required by law, such as in response to a court order, or to protect the rights and safety of our company, our users, or others. In the event of a business transfer, such as a merger or acquisition, user information may be included among the transferred assets.

Your Choices & Rights
You have the right to opt-out of receiving our promotional emails by clicking the “unsubscribe” link in any such email. You can also manage your communication preferences by contacting our customer care team. Please note that you cannot opt-out of transactional emails related to your orders. Most web browsers allow you to control cookies through their settings; however, disabling cookies may limit your ability to use certain features of our website.

General Information
We implement reasonable security measures to protect your information. Our website is not intended for individuals under the age of 13, and we do not knowingly collect their personal information. Our website may contain links to third-party sites, whose privacy practices we do not control.

Contact Us
For any questions regarding this Privacy Policy or our privacy practices, please contact us through our website’s customer care channel.